Artspan/Jewelspan and PayPal have created a shopping cart that will provide you with a seamless and secure purchasing experience. You can pay through PayPal or with any major credit card.
Sales tax is included in posted price.
Standard shipping is free within Canada. All orders are shipped via Canada Post. Items will be shipped within 5 business days of your purchase. Allow 5-10 days for receipt of your order. Overnight or two-day shipping are available at an additional cost.
For orders outside Canada, or for quicker shipping within Canada, please contact us through the "Contact" page above. We will send a quote for the additional shipping costs.
Signature confirmation is required on all purchases over $150.00.
If an order arrives damaged in shipping, contact the shipper immediately, and notify us using the "Contact" page. Save all packaging for insurance claims. See Return section below for further information.
Your satisfaction is important to us. If you are not satisfied, you may return your order for a refund within seven (7) days from date of receipt. Please contact us via the "Contact" section and plan to return the item in its original, unworn condition, with a copy of the original invoice. Use the original packaging, if not damaged.
Use a method of return shipping that can be tracked, and insure any item priced at $50.00 or more to ensure reimbursement if the item is lost or damaged during transit.
Once the returned item is received based on the terms stated above, you will be reimbursed using your original form of payment. Shipping, packaging, insurance or other unforeseen costs will not be reimbursed.
To begin the return process, please contact us using the "Contact" page. We will issue a return authorization number and instructions to you.